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Delivery

UK Delivery Options

Royal Mail 1st Class Recorded Delivery (1-4 Working Days Delivery) FREE
All sunglasses are sent via Royal Mail 1st Class Recorded free of charge unless you upgrade your delivery at checkout. This service usually takes 1-4 working days delivery. However if in the unlikely event your item is not delivered within this timescale the item is not considered lost by Royal Mail until 15 working days has elapsed. Items sent by this service are insured up to £41.00 and a signature is required from the delivery address. If no one is present at the time of the delivery Royal Mail will put a card through your post box allowing you to collect from your local sorting office or to arrange re-delivery. Deliveries CANNOT be left in porches or with neighbours. Please note item/items advertised on our website either as Pre-Order or 3-7 days delivery will take longer to deliver.


Next Day Royal Mail Special Delivery before 1pm £5.00
This service is guaranteed next working day before 1pm Mon-Fri ONLY. You must place your order with us before 2pm. We CANNOT guarantee Next Day Delivery on orders placed after 2pm even if you select Next Day Delivery at Checkout.  Any orders dispatched on Friday's via this service are also not guaranteed on Saturday as these may arrive on Monday's due to Royal Mail's terms and Conditions. All orders sent via this service are insured up to £500 as standard and require a signature. If no one is present at the time of the delivery Royal Mail will put a card through your post box allowing you to collect from your local sorting office or to arrange re-delivery. Deliveries CANNOT be left in porches or with neighbours. Please note we CANNOT offer next day delivery on item/items advertised on our website either as Pre-Order or 3-7 days delivery


Next Day Royal Mail Special Delivery before 9am £7.00
This service is guaranteed next working day before 9am Mon-Fri ONLY. You must place your order with us before 2pm. We CANNOT guarantee Next Day Delivery on orders placed after 2pm and any orders dispatched on Friday's as these may arrive on Monday's due to Royal Mail's terms and Conditions. All orders sent via this service are insured up to £500 as standard and require a signature. If no one is present at the time of the delivery Royal Mail will put a card through your post box allowing you to collect from your local sorting office or to arrange re-delivery. Deliveries CANNOT be left in porches or with neighbours. Please note we CANNOT offer next day delivery before 9am service on item/items advertised on our website either as Pre-Order or 3-7 days delivery.


Next Day Royal Mail Saturday Special Delivery before 1pm £8.00
This service guarantees Saturday delivery when you place your order before 2pm on Friday’s. These orders will reach you on Saturday before 1pm. All orders sent via this service are insured up to £500 as standard. If no one is present at the time of the delivery Royal Mail will put a card through your post box allowing you to collect from your local sorting office or to arrange re-delivery. Deliveries CANNOT be left in porches or with neighbours. Please note we CANNOT offer Saturday delivery on item/items advertised on our website either as Pre-Order or 3-7 days delivery.

 

International Orders

Delivery within the EU
Shipping within the EU is £10.00. All sunglasses will be shipped within 24 hours of the order been placed but can take approximately up to 4 – 10 working days to arrive depending on your country and local customs.  We use Royal Mail International Signed and Tracked services for our International orders.  Items sent by this service are insured and require a signature on delivery.


Delivery outside the EU (including USA, Canada & Australia)
Shipping outside the EU is £15.00. All sunglasses will be shipped within 24 hours of the order been placed but can take approximately up to 7 – 14 working days to arrive depending on your country and your local customs. We use Royal Mail International Signed and Tracked services for our International orders. Items sent by this service are insured and require a signature on delivery.

 

Returns
Under the United Kingdom's Distance Selling Regulations you have the right to cancel your order for any item purchased from Tic Sunglasses, for a full refund within 14 days. The returned items must be unworn and still have all packaging and tags attached.

Returns Address:
Tic Trading Limited
51 Coniscliffe Road
Darlington
County Durham
DL3 7EN

For further information please email us at customerservice@ticsunglasses.co.uk or contact us on 0844 357 0427 Mon - Fri 9am - 6pm (UK) except Bank Holidays and National Holidays.